Press center DL Solution

FAQ

• 1. In which regions do you operate?

  DL SOLUTION provides efficient and reliable logistics services across the entire territory of Ukraine (excluding temporarily occupied areas).

• 2. How to become a partner? (for manufacturers and importers)

  To initiate the review process and conduct a preliminary assessment, please send a presentation of your proposal along with the following documents*:

  - Company registration documents (charter, extract and certificate from the Unified State Register, bank account, license);

  - Documents confirming the authority of the director or authorized signatory;

  - Extract from the Register of VAT Payers;

  - Certificates and permits for the products.

  *During the review process, the company may request additional documents or information. The list of required documents may vary depending on the legal form and ownership structure of the counterparty.

  Please send documents to:

  info@dl-sol.com.ua

• 3. How to become a client? (for retail chains, retail outlets, and wholesale customers)

  To start cooperation, please submit a request to conclude a supply agreement and provide the basic set of documents for verification*:

  - Company registration documents (extract and certificate from the Unified State Register, charter, bank account, license);

  - Licenses for retail (or wholesale) trade in tobacco products;

  - Documents confirming the authority of the director or authorized signatory;

  - Extract from the Register of VAT Payers;

  - Brief information about the retail chain or outlet (format, number of locations, operating region).

  After reviewing the submitted information, a company representative will contact you to clarify details and agree on cooperation terms.

  *During the verification process, the company may request additional documents or information. The list of required documents may differ depending on the legal form and ownership structure of the counterparty.

  Please send documents to:

  info@dl-sol.com.ua

• 4. How to initiate cooperation? (for service providers and companies offering support or related services)

  To initiate cooperation, please send a commercial proposal: info@dl-sol.com.ua Your email should briefly include:

  - Company profile;

  - List of offered services or solutions;

  - Relevant experience in the field;

  - Contact details for follow-up communication.

  Following the initial review, the relevant department may request additional information or a set of documents for a more detailed assessment.

  * The list of documents and review stages may vary depending on the nature of the services and the business area of the potential partner.

• 5. How to join the DL SOLUTION team?

  To become part of the DL SOLUTION team, you may:

  - View current vacancies in the Career section of the official website: https://dl-sol.com.ua/career or on recruitment platforms;

  - Send your CV to the official HR department email address: HR@dl-sol.com.ua indicating the desired position and location in the email subject line.

  After reviewing your application, a member of the HR team will contact you to discuss the next steps of the selection process.

  * If there are no open positions that match your profile at the moment, your CV will be retained in the company’s database for future opportunities.